eCard Solutions are committed to providing you and your customers with the best possible gift card, pre-paid card or loyalty card solution to meet your business needs. Our customers range from smaller independent outlet retailers, through to shopping centre groups and national trade associations.
Unlike paper based systems, our electronic programs provide you with a wide range of advantages in sales and marketing, customer relationship management, data analysis, reconciliation for accounting purposes and fraud management.
eCard Solutions have a proven track record of best in class customer service and gift card and loyalty card program management. We have the expertise, infrastructure and innovation to provide the level of detailed project management that is required, along with the experience and commitment to providing the most cost effective solution during the implementation phase and following program launch.
We believe that excellence in gift card and loyalty program management relies on two key strengths- our processes and our people. eCard Solutions selects its people and its associated service providers based on shared common business values and practices, and customer service principles. Employing and retaining the best people in the business is fundamental to our strategy of delivering to, and beyond, our client’s expectations every day.